CARE & MAINTENANCE

At Tait, we make products for life. Our products are crafted from high-performance materials designed to withstand the elements across our diverse Australian climate zones. We make design decisions with both form and function in mind, combining timeless and cutting-edge designs with beautiful finishes in order to elevate your outdoor (or indoor) experience.

Our collections are handcrafted from weather-resistant materials, making each piece a durable choice. In order to maintain their look and feel over time, Tait items need ongoing care and maintenance. The frequency of maintenance will vary depending on the level of care you want to provide, your personal standards and requirements as well as the environment within which the product lives.

Please refer to the care instructions relevant to the specific materials and finishes of your product, and take note of the warranty details to understand the parameters.

CARE & MAINTENANCE

Tait uses Spotted Gum species Corymbia (eucalyptus) Malacuta – a sustainable timber native to Australia – and all products finished with Spotted Gum have been pre-oiled using Tait’s Exterior Oil finish. An oiled table will absorb liquids less quickly, keeping it clean for longer. The hotter the climate and the greater the exposure to the sun, the more frequently your timber will need to be oiled.  We recommend a quarterly application in a harsh climate or commercial environment if you wish to maintain the original timber colour.

To retain your furniture’s ex-factory finish and to comply with warranty requirements, please ensure you can provide evidence that care and maintenance has been performed.

Clean regularly and immediately after use with a damp cloth to prevent fluids from penetrating deep into the timber. Remove stubborn remains of dirt in the timber by using a stiff brush and some water.

DO NOT:
– Use a high-pressure cleaner as you will permanently damage the wood fibres.
– Use steel wool, wire brushes or any other abrasive for everyday cleaning.

Surface clean the timber elements of your outdoor furniture pieces at least twice a year. Wash the surfaces thoroughly with clean water to remove dust, grime and insects. A build-up of dust and grime can lead to the increased growth of green algae and other surface fouling.

Recoating your timber
To restore the original appearance of timber please contact Tait’s customer service ([email protected]) to request a maintenance kit and follow the Exterior Oil Reapplication Guide (under “Dimension Specs – Download Assets” on the website product page of your Tait product).

TANNIN
Tannin is a naturally occurring substance in timber and will leach the first few times it is exposed to water. It will stain timber decking and paved areas that are light in colour. Objects left on the timber surface will also draw tannin out, creating surface marks. Removal of tannin stains will require the use of a soap solution or a deck/paving cleaner. Tannin stains will also fade when exposed to UV light. Tannin staining is not covered by the Tait warranty.

When placing a furniture cover over a table for an extended period of time, it is recommended to first place an empty plastic pot plant in the centre of the table, then place the furniture cover over the top. This will prevent the possibility of the furniture cover adhering to the table surface.

Careless handling, treatment or misuse of our products can result in damage and is not covered under our manufacturer’s warranty.

CARE & MAINTENANCE

Tait selects premium Accoya engineered timber that provide superior rot-resistance, defy the elements and stay strong for decades and are manufactured using clean technologies and sustainably sourced.

Accoya® Timber is modified by acetylation. Acetylation is a non-toxic process in which radiata pine is soaked in an organic compound related to vinegar, making the wood more resistant to moisture, insects, and rot.

Tait’s oil finishes are specially formulated for high-performance timbers. To comply with warranty requirements, cleaning and maintenance of timbers are obligatory.

Surface clean the timber components of your outdoor furniture pieces at least twice a year. Wash the surfaces thoroughly with a soft cloth, using warm soapy water to remove dust, grime and insects. A build-up of dust and grime can lead to the increased growth of green algae, mould and other surface fouling. Always rinse well with water, to remove any remaining detergent and allow to dry.

Avoid pressure washing, abrasive cleansers, steel brushes/wools and cleaners containing chlorine. Never use strong solvents to clean timber surfaces. Aggressive solvents such as turpentine, white spirits, thinners, citrus based cleaners, Spray and Wipe, and other aggressive solvents are harmful to the extended life of the timber.

Recoating your timber
To restore the original appearance of timber please contact Tait’s customer service ([email protected]) to request a maintenance kit and follow the Oil Reapplication Guide (under “Dimension Specs – Download Assets” on the website product page of your Tait product).

When placing a furniture cover over any table for an extended period of time, it is recommended to first place an empty plastic pot plant in the centre of the table, then placing the furniture cover over the top. This will prevent the possibility of the furniture cover adhering to the table surface.

Careless handling, treatment or misuse of our products can result in damage and is not covered under our manufacturer’s warranty.