CARE & MAINTENANCE

At Tait, we make products for life. Our products are crafted from high-performance materials designed to withstand the diverse Australian elements. We nurture our craft, combining timeless and cutting-edge designs with beautiful finishes in order to elevate your outdoor (or indoor) experience.

Our collections are handcrafted from weather-resistant materials, making each piece a durable choice. In order to maintain their look and feel over time, Tait items need ongoing care and maintenance. The frequency of maintenance will vary depending on the level of care you want to provide, your personal standards and requirements as well as the environment within which the product lives.

Careless handling, treatment or misuse of our products can result in damage and is not covered under our five-year structural warranty. Please click through to the care instructions relevant to the specific materials and finishes of your product, and refer to the list to the right for warranty exclusions.

CARE & MAINTENANCE

Wash regularly with warm soapy water and mild detergent using a soft cloth. For commercial, industrial or marine environments we recommend monthly maintenance. Always rinse well with water, to remove any remaining detergent.

Avoid steam cleaning, pressure washing, abrasive cleansers, steel brushes/wools and cleaners containing chlorine. Avoid scratching the surface by dry dusting. Never use strong solvents to clean powder coated surfaces. Aggressive solvents such as turpentine, white spirits, thinners, citrus based cleaners, Spray and Wipe, and other aggressive solvents are harmful to the extended life of the powder coated surface. Do not allow detritus, organic or man-made matter to settle on the product surface. We recommend removing any buildup of mineral deposits leaching from soils and fertilisers, should it occur on Tait’s planters.

Rough treatment of powder-coated furniture can result in chipping of the coated surface; this is not covered under warranty.

Most Tait products come with protective fittings – stacking glides, bumpers, socks/feet and glides. These aid in protection against chipping and scratching. Powder coated chairs are designed to be set in place gently.

Touch-up paint may be purchased on request. It is advisable to repair minor nicks and scratches as soon as they appear.

When placing a furniture cover over a table for an extended period of time, it is recommended to first place an empty plastic pot plant in the centre of the table, then placing the furniture cover over the top. This will prevent the possibility of the furniture cover adhering to the table surface.

Should you wish to touch up any blemishes which may occur, please contact your nearest Tait showroom and request a Powder Coat Touch Up Kit. Please follow our Powder Coat Touch Up Guide (available under ‘Dimensions and Specs – Download Assets’ on the product page) for application details.

CARE & MAINTENANCE

Tait uses Spotted Gum species Corymbia (eucalyptus) Malacuta – a sustainable timber native to Australia – and all products finished with Spotted Gum have been pre-oiled using Tait’s Exterior Oil finish. An oiled table will absorb liquids less quickly, keeping it clean for longer. The hotter the climate and the greater the exposure to the sun, the more frequently your timber will need to be oiled.  We recommend a quarterly application in a harsh climate or commercial environment if you wish to maintain the original timber colour.

To retain your furniture’s ex-factory finish and to comply with warranty requirements, please ensure you can provide evidence that care and maintenance has been performed.

Clean regularly and immediately after use with a damp cloth to prevent fluids from penetrating deep into the timber. Remove stubborn remains of dirt in the timber by using a stiff brush and some water.

DO NOT:
– Use a high-pressure cleaner as you will permanently damage the wood fibres.
– Use steel wool, wire brushes or any other abrasive for everyday cleaning.

Surface clean the timber elements of your outdoor furniture pieces at least twice a year. Wash the surfaces thoroughly with clean water to remove dust, grime and insects. A build-up of dust and grime can lead to the increased growth of green algae and other surface fouling.

Recoating your timber
To restore the original appearance of timber please contact Tait’s customer service ([email protected]) to request a maintenance kit and follow the Exterior Oil Reapplication Guide (under “Dimension Specs – Download Assets” on the website product page of your Tait product).

TANNIN
Tannin is a naturally occurring substance in timber and will leach the first few times it is exposed to water. It will stain timber decking and paved areas that are light in colour. Objects left on the timber surface will also draw tannin out, creating surface marks. Removal of tannin stains will require the use of a soap solution or a deck/paving cleaner. Tannin stains will also fade when exposed to UV light. Tannin staining is not covered by the Tait warranty.

When placing a furniture cover over a table for an extended period of time, it is recommended to first place an empty plastic pot plant in the centre of the table, then place the furniture cover over the top. This will prevent the possibility of the furniture cover adhering to the table surface.

Careless handling, treatment or misuse of our products can result in damage and is not covered under our manufacturer’s warranty.

CARE & MAINTENANCE

Stainless steel is the top quailty in terms of anti-corrosion, longevity and lower-than-low-maintenance. Here at Tait we use both electro and hand polished stainless steel. Looking after it is an easy task.

DO:

-Wash your stainless pieces regularly with soapy water and a clean cloth
-If necessary, a Scotch-Brite pad and extra elbow grease will do no harm
-Use a non-abrasive cream cleaner or commercial cleaner for more stubborn marks
-Clean in one direction along the original polish lines

DO NOT:

-Use steel wool or metallic scrapers
-Allow dirt to accumulate

A WORD ON TEA-STAINING
In a salty sea-air environ stainless steel can be prone to “tea-staining” (usually within 5km of the surf) recognisable by surface discolouration caused by a build-up of environmental elements.

Tea-staining is no cause for alarm as it is purely cosmetic and does not affect the structural integrity of the material.  An electro-polished finish will reduce the occurrence of tea staining, but should it occur, it will clean right off with hot soapy water and a bit of elbow grease.

Careless handling, treatment or misuse of our products can result in damage and is not covered under our manufacturer’s warranty.

CARE & MAINTENANCE

Tait selects premium Accoya Timber and Smoked Oak engineered timbers that provide superior rot-resistance, defy the elements and stay strong for decades and are manufactured using clean technologies and sustainably sourced.

Accoya® Timber is modified by acetylation. Acetylation is a non-toxic process in which radiata pine is soaked in an organic compound related to vinegar, making the wood more resistant to moisture, insects, and rot.

Smoked Oak is thermally modified timber. Thermally modified timber is heated using a totally ‘green’ chemical-free process to permanently change its properties. Essentially, the timber stops absorbing water and becomes a stable, durable product that resists shrinkage, swelling, decay, rot, mould and insect attack.

Tait’s Osmo oil finish is specially formulated for high-performance timbers. To comply with warranty requirements, cleaning and maintenance of timbers are obligatory.

Surface clean the timber components of your outdoor furniture pieces at least twice a year. Wash the surfaces thoroughly with a soft cloth, using warm soapy water to remove dust, grime and insects. A build-up of dust and grime can lead to the increased growth of green algae, mould and other surface fouling. Always rinse well with water, to remove any remaining detergent and allow to dry.

Avoid pressure washing, abrasive cleansers, steel brushes/wools and cleaners containing chlorine. Never use strong solvents to clean timber surfaces. Aggressive solvents such as turpentine, white spirits, thinners, citrus based cleaners, Spray and Wipe, and other aggressive solvents are harmful to the extended life of the timber.

Recoating your timber
To restore the original appearance of timber please contact Tait’s customer service ([email protected]) to request a maintenance kit and follow the Osmo Oil Reapplication Guide (under “Dimension Specs – Download Assets” on the website product page of your Tait product).

When placing a furniture cover over any table for an extended period of time, it is recommended to first place an empty plastic pot plant in the centre of the table, then placing the furniture cover over the top. This will prevent the possibility of the furniture cover adhering to the table surface.

Careless handling, treatment or misuse of our products can result in damage and is not covered under our manufacturer’s warranty.